Terms of service

Shopping at the Beretta e-Store for the First Time?

Placing an order at the Beretta e-Store is easy. Simply follow the steps below.

  1. Add items to your shopping cart by entering the quantity and clicking the Add to Cart button.

  2. When you are ready to check out, click on View Cart. You can change the quantities in your cart, clear your cart, add items to your cart, update your cart and select your shipping method. Once you are satisfied with your cart, please click Proceed to Check Out

  3. On the Check Out page, you can review your order. If you have more than one Billing or Shipping Address, you can add a new Billing or Shipping Address. You can then enter your payment information and click Confirm Order.

  4. Once your order has been accepted, you will receive an on-screen order confirmation as well as an e-mail order confirmation.

  5. Once your order has been confirmed, you will receive a second e-mail confirming.

Payment Methods

You may order online and pay by credit card. We currently accept MasterCard, Visa, Paypal, Bank Transfer, Zelle, Chime, Venmo and Crypto

We will charge your credit card for the value of the goods being shipped plus shipping charges. If you have items on your order that are not yet shippable, you will not be charged for these items until they actually ship. You will not be charged shipping more than once.

When you order online, we will ask for your credit card security code.

The credit card security code is NOT your PIN number. It is an extra ID printed on your Visa, MasterCard, or American Express Card.

If we are unable to obtain a match with your credit card security code and your credit card information, we cannot accept your order. We do this to prevent fraudulent credit card transactions and to protect our customers.

– We cannot process gift cards through our payment gateway. The credit card has to have a billable address.

 

Returns and Refunds

Your satisfaction is important to us. If you are not completely satisfied with your purchase from Beretta Guns Online U.S.A. return it for a full refund.

*Our standard return policy does not apply to the following items:

Ammunition: For safety reasons, we do not accept returns on ammunition.

Optics and Lasers: are covered by the manufacturer’s warranty and should be returned to the manufacturer.

Air-gun and Air-Soft products: are covered by the manufacturer’s warranty and should be returned to the manufacturer.

Muzzle-loading guns: are covered under a limited 1-year warranty. Warranties are voided if the gun has been altered in any way.

Wood-stock sets and barrels: can only be returned if in a “like new” condition. We cannot accept returns for stock sets that are damaged or broken by the customer.

Make sure to complete the yellow Returns and Exchanges form that came with your order and include it with your return. If possible, include a copy of your original packing slip. If you no longer have the Returns and Exchanges form, please include a note stating the reason for your return and/or the type of service you are looking for along with a daytime phone number or e-mail address where you can be reached if necessary. Please, note that this type of return does not require a pre-authorization or RMA number.

Privacy Policy & Security Information

The security of your personal information is very important to us. The personal information that you provide to us on our website when you register or update an account, enter a contest or promotion, shop online or place an order telephonically (i.e. name, address, telephone number, and e-mail address) is maintained in private files on our secure Web servers and our internal systems. Beretta shares information about our customers with some of our affiliated companies and reputable third parties in order to help us provide better service to you. These third parties may be given access to some or all of the information you provide to us. Beretta requires these third parties to maintain your information in the strictest confidence. Also, we will not sell, rent or share your email address with others for them to send you unsolicited emails.

Sales Tax

We charge sales tax on catalog/internet orders in all states where applicable. By law, this includes orders shipped to states where we have a physical presence, including either a company store or a commissioned sales representative.