We want you to be entirely satisfied with your Beretta Guns Online USA purchase.  If you are not, we will gladly accept the return or exchange of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice/receipt for online orders, or purchase information from your printed store receipt, within 30 days of the order shipment date (excluding firearms, personalized products, custom made products, altered or made to measure products).

Orders placed using PayPal are only eligible for returns via UPS and cannot be processed in stores.

Please allow up to three weeks for us to receive and process your return. You will receive an email notification upon the completion of return processing. 

Defective Merchandise 
With an original receipt, any defective items may be returned or exchanged according to our Refund Policy. 

Exchanges
Items purchased online that are returned by mail for exchange are credited/charged to the original form of payment and a new order will then be placed for any replacement item(s). The availability of replacement items is not guaranteed but provided the replacement item(s) are available, an even exchange, a new charge, or refund will be processed (depending on the swap item(s) price). Please allow 10-12 business days for receipt and processing of your exchange. 

Price Adjustments
A one-time price adjustment can be made on merchandise purchased at full price within 10 days of purchase by visiting the store or contacting Beretta Guns Online USA customer service. Sale merchandise and Firearms are not eligible for price adjustments.